Lost & Found, made effortless.
Give your team a simpler way to return lost items and give guests a better experience.
Join Early AccessShipping supplies, setup & training included
What your property pays
$0
- Platform, for your whole teamIncluded
- Shipping suppliesIncluded
- Setup and trainingIncluded
- Guest shippingPaid by the guest
What you get
Everything your team needs, at no cost.
No software fees, no contracts and no supplies to buy. Guests pay for their own shipping.
The full platform
Everything to log, match and ship lost items, in one place.
- Log a found item in seconds
- Smart Match connects items to guest reports
- One dashboard for your whole team, with access by role
Shipping supplies included
Three box sizes, delivered to your property.
- Small, medium and large
- Reorder from your dashboard when you run low
- Boxes and packing supplies at no cost
Setup & training
Your team is ready from day one.
- Guided setup in a few minutes
- Simple step-by-step guides for staff
- Support by email in English and Spanish
A simpler experience for guests
Guests confirm and pay online. Labels are ready for your team, and tracking updates go directly to the guest.
- Guests confirm and pay online
- Shipping labels are created for your team
- Tracking updates go directly to the guest
Who pays what
Clear for you. Fair for your guests.
Your property
Hotels, resorts and inns$0always
- Platform and team loginsIncluded
- Shipping suppliesIncluded
- Setup and trainingIncluded
- Monthly feesNone
Guests pay their own shipping online, so your team never has to chase a payment.
The guest
Pays only if they want it backOne simple price
Example returnfunreturn.com
Silver watchShips to Miami, FL · 2–4 days
Shipping & handlingPrice shown before paying
Tracking to their doorIncluded
Pay and ship
Upfront priceSeen before paying
Card or walletNo account needed
TrackedTo their door